Top 5 Common Ecommerce Website Design Mistakes and How to Fix Them
Running an ecommerce website is no small feat. With the rise of online shopping, it’s critical that your website delivers a seamless and enjoyable user experience. However, many ecommerce businesses make design mistakes that can hurt their sales, customer satisfaction, and overall success.
Fix common design mistakes to boost conversions and enhance user experience.
1. Slow Page Load Times
Mistake: One of the most common mistakes ecommerce businesses make is having slow page load times. Consumers expect fast-loading websites, and if your pages take too long to load, you risk losing potential customers. According to Google, 53% of mobile users abandon sites that take longer than 3 seconds to load.
- Optimize your website’s images, compressing them without sacrificing quality.
- Use caching to speed up page loads.
- Consider using a content delivery network (CDN) to serve content faster to users around the world.
- Regularly test your website’s speed with tools like Google PageSpeed Insights and make improvements as needed.
At Designomad, we prioritize website speed to ensure your ecommerce site performs efficiently and retains visitors.
2. Complicated Navigation
Mistake: Complex or cluttered navigation is a major turnoff for users. If customers can’t quickly find what they’re looking for, they’ll likely leave your site without making a purchase. Confusing menus, hard-to-read categories, or too many options can cause frustration and hurt conversions.
- Simplify your main navigation with clear categories that make sense for your products.
- Implement filters and search options that help customers quickly narrow down their choices.
- Ensure that important pages (like contact info, shipping details, or customer support) are easy to find.
3. Unclear Calls to Action (CTAs)
Mistake: Having vague or hard-to-find calls to action (CTAs) is another common mistake. If users can’t easily understand how to take the next step (like adding an item to the cart or checking out), they may leave your site without completing a purchase.
- Use clear, concise, and compelling CTAs like “Add to Cart,” “Shop Now,” or “Checkout.”
- Ensure CTAs are prominently displayed, especially on product pages, to guide customers toward the next step.
- Use contrast in the design of your CTAs to make them stand out from the rest of the content.
At Designomad, we ensure that every ecommerce site we design has strategically placed CTAs that lead users toward conversion.
4. Lack of Mobile Optimization
Mistake: A non-responsive website that doesn’t function well on mobile devices is a critical mistake. With mobile ecommerce sales accounting for over 70% of total ecommerce sales in some regions, a mobile-friendly design is no longer optional.
- Ensure that your website is fully responsive, meaning it adjusts seamlessly to any screen size.
- Optimize buttons, images, and text to ensure usability on smaller devices.
- Test your mobile design regularly to ensure that all functions (like checkout or product filters) work flawlessly.
At Designomad, we specialize in mobile-first design, ensuring that your ecommerce site performs excellently on all devices.
5. Poor Product Imagery
Mistake: Low-quality or insufficient product images can turn customers away. Shoppers want to see high-resolution images that show your products from multiple angles. Without these, they may not trust the quality of what you’re selling.
- Use high-resolution images that clearly show your products from various angles.
- Offer zoom functionality on product images so users can get a closer look.
- Include lifestyle images that show how your products are used in real life.